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Terms & Conditions

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Minimum Order & Reorder

  • Floral $250.00. Fragrant Candles & Accessories $150.00. No candle minimum when meeting floral minimum.

Terms

  • All first time orders are prepaid only.
  • Visa/MasterCard/American Express or check prior to production.
  • Credit cards will be processed once order is placed in production.
  • Net 30 upon credit approval after first time order.
  • All orders are F.O.B. Atlanta, Georgia.
  • Late payments are subject to 5% late fee charge plus all collection/attorney fees.
  • $25.00 fee for returned checks.

Backorders

  • All backorders will be shipped as soon as possible and will be kept on file unless cancelled in writing by customer prior to shipping.

Claims or Returns

  • Please ensure you make all damage claims WITHIN 5 DAYS of receipt.
  • Retain cartons and all packing materials.
  • Call 404-327-8008 with tracking number from carton in question for return approval.
  • Dried materials are fragile and Bougainvillea is not responsible for breakage after shipment has arrived.
  • Bougainvillea does not guarantee the lifetime of our product, or liable for damages caused by our product.
  • All sales are final.

Ship Time

  • 6-8 weeks
  • Candles immediate shipment

Freight

  • All shipments FedEx Ground or FedEx Freight for oversized cartons.
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